Returns and Cancellations

If I've made a mistake like using the wrong colours or something is damaged in shipping, please let me know immediately and send it back in its original and unused condition within 7 days. I will replace the item as fast as possible!

I do not accept returns if customer provides wrong measurements or is not happy with their own colour or bead choices.

Cancellation of an order

We will charge a cancellation fee of CAD 2$ per cancelled order due to transaction fees. 

Disclaimer

The Crazy Dog House is not responsible for any injury or loss caused directly or indirectly by the use or misuse of our products.

Acrylic pearls are only for fashion purposes. They will fade with time due to wear and tear.

Please be advised that there is no guarantee that these natural/alternative products will work for your pet. I am not a veterinary professional and the content on this site is not intended to replace your veterinarian.